It includes single sign-on, or SSO, which is a process that makes it possible for you to sign in without having to re-enter your email and password every time you want to use Teams. Modern authentication is a secure and reliable way to sign in. Your IT admin or sysadmin will be your point person in terms of resolving the issue, so get in touch with them for more info and next steps. If you can't complete the sign in process, there might be something wrong with your domain or your company's Office 365 account. Why can't I sign in?Įvery organization that uses Microsoft Teams already has modern authentication, and Teams should be able to recognize that your credentials are linked to your Office 365 account. Also, your smart card certificate might be corrupt, in which case, contact your IT admin. You’ll need to re-enter your PIN using a smart card. If you're still getting this status code, contact your IT admin. Try to sign in again with the correct email/ password combination. The Windows credentials you signed in with are different than your Microsoft 365 credentials. Then work with your IT admin to ensure that other apps or a firewall configuration aren't preventing access. Make sure that you're connected to the Internet. The download has failed because the connection was interrupted. Usually it’s because a proxy is misconfigured or a network sniffing program like Fiddler is running but hasn’t been configured to decrypt HTTPS traffic.Ĭontact your IT admin so they can stop the program and relaunch the app or configure it properly and relaunch it. Your request needs to be approved by a resource owner or authorization server.Ĭontact your IT admin so they can confirm that your organization is complying with Azure Active Directory (AAD) configuration policies. If your date and time aren't accurate will affect your ability to connect to secure sites (https). Make sure your date and time are set up correctly. Here’s a list of known issues you might run into when you sign in. Important: If you don't see your error code here in the table below, and can’t solve the issue you’re having, contact your IT admin with the status code.
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